Refunds

  • Faults & Returns Process

    Please note that where products are faulty or damaged upon delivery, photographic evidence of the damage or fault must be submitted to support via the contact page as soon as possible of receipt of the product. To lodge a claim: Simply contact our support team through your account dashboard and...
  • What is our refund policy?

    We do not have to give a refund if you change your mind about a purchase or selected the wrong option - so please choose carefully. If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act. So when you're at the checkout, take a second to run...