Orders

• Can I cancel my order?

  Thank you for considering us for your purchase! At our company, we strive to process orders as efficiently as possible, and we're proud to offer an automated ordering system that allows the majority of orders to be processed instantly. In the unlikely event that your order has not been processed,...

• How do I make changes to an order I've already placed?

  Unfortunately it is unlikely that we can change the order as the majority of our orders are processed instantly as our ordering system is automated. In the unlikely event that your order has not been processed, we may be able to change it, please let us know as soon as possible. Once your order ...

• How do I make sure I order the correct size?

  If you are unsure of the sizing of the product you are wanting to purchase, please check the following: Look at the images on the left of the product listing first. Check the specifications below the product listing as this may include sizing. If there is no sizing for the product, then contact ...

• How long will it take for my order to arrive?

  We appreciate your purchase with us! Please note that it may take up to 3-7 days before the international tracking for your order is available. While we do our best to provide timely updates, delivery times may vary and typically take 15-35 days. We strive to offer our customers the best possibl...

• I don't need this order anymore, can I return it?

  Thank you for placing your order with us! Once your order is processed, we unfortunately won't be able to cancel it. We kindly ask that you carefully review your order before placing it, as we aren't able to accommodate cancellations due to changes of mind or no longer needed items. Please keep ...

• My order hasn't arrived yet, what should I do?

  It can take up to 3-7 days before you receive the international tracking. Delivery can take 15-35 days. If your tracking shows that your parcel has been in transit for 35 days this does not mean it is lost. It may be held up for numerous reasons including less freight flights, a backlog of mail,...